FAQS

If you have questions about our jewelry, services, or shopping experience, we're here to help. Browse our most frequently asked questions below, and if you don’t see what you’re looking for, feel free to call us, start a chat, or visit our showroom in Aiken, South Carolina. Our team is always happy to provide more information, guide you through your options, and ensure you feel confident every step of the way.

Store Information

Our store is open Tuesday through Friday from 10:00 AM to 5:30 PM and Saturday from 10:00 AM to 4:00 PM. We are closed on Sundays and Mondays. Click here

Visit us at 515 Silver Bluff Road in Aiken, South Carolina 29803

Yes, our showroom is open to the public during our regular business hours.

Appointments are not required to visit our showroom—we welcome walk-ins during regular business hours.

However, for more personalized services such as estate jewelry buying, bridal consultations, and Rolex inquiries, we recommend scheduling an appointment to ensure dedicated time and the highest level of service. To reserve your private consultation, please contact us or request an appointment online. Click here

You can reach us by phone at (803) 649-6005 or by email at [email protected]

Our team is happy to assist with any questions, schedule appointments, or provide personalized guidance for your jewelry needs. Click here

Repairs and Services

At our Aiken, South Carolina showroom, we provide a wide range of professional jewelry repair services, helping restore your pieces to their original beauty and function.

Our services include ring sizing, chain repair, prong repair, stone tightening, and full restoration back to factory condition. Whether you need a simple fix or a complete refurbishment, our experienced team is here to help.

We handle most types of fine jewelry repair in Aiken, SC, with the exception of engraving services.

If you have a specific repair need, we invite you to bring your piece in for evaluation. We’ll provide expert recommendations to ensure your jewelry is repaired with the highest level of care and craftsmanship.

We offer a range of professional watch repair services in Aiken, SC to keep your timepieces performing at their best.

Our in-store services include watch battery replacements, often completed quickly for your convenience.

Rolex watch repairs—depending on the service required—can be completed in our Rolex service center located within our showroom. For more specialized or extensive work, certain Rolex services and all other watch repairs are carefully sent to trusted service facilities to ensure the highest level of precision and care.

If you have a watch in need of service, we invite you to visit our showroom for an evaluation or contact us for more information.

Most jewelry repairs in Aiken, SC are completed within approximately one week. During busier times of the year, repair times may extend up to two weeks to ensure every piece receives the highest level of care and craftsmanship.

If you need your jewelry sooner, we’re happy to discuss expedited options whenever possible. Please contact us or visit our showroom, and our team will do our best to accommodate your timeline.

No, appointments are not required to set up a repair.

Yes, we offer a range of watch repair services in Aiken, SC to keep your timepieces in excellent condition.

We can perform watch battery replacements and strap changes in-store, often with quick turnaround times.

For more complex repairs, most watches are sent to trusted service facilities to ensure proper care and precision. Rolex watch repairs—depending on the service—can often be completed in-house at our Rolex service center, with select exceptions requiring additional service support.

If you have a watch that needs attention, we invite you to visit our showroom or contact us for an evaluation.

Yes, we offer watch battery replacement in Aiken, SC. Most watch batteries can be replaced in-store, often with a quick turnaround.

If you’re unsure whether your watch needs a new battery or additional service, we’re happy to take a look and assist you.

Yes, we highly recommend having your jewelry professionally checked and cleaned at least twice a year to maintain its beauty and ensure its integrity.

Regular inspections help identify loose stones, worn prongs, or other issues before they become more serious. To help you protect your investment, we offer complimentary jewelry cleaning and inspection services at our Aiken, SC showroom.

We invite you to stop by anytime during business hours—no appointment necessary.

Yes, we recommend having your watch professionally serviced approximately every 3–5 years to ensure optimal performance and longevity.

Routine maintenance helps keep your timepiece running accurately and allows for early detection of wear or internal issues. Regular servicing is especially important for preserving the value and precision of fine watches.

If your watch is due for service, we invite you to visit our showroom in Aiken, SC or contact us for a professional evaluation.

Yes, we provide professional jewelry appraisal services in Aiken, SC for a variety of needs, including insurance and estate planning.

Our experienced team ensures accurate and detailed evaluations, giving you confidence in the value of your pieces. For the most thorough service, we recommend contacting us to discuss your appraisal needs or to schedule an appointment.

A professional jewelry appraisal provides an accurate replacement value for insurance purposes, ensuring your pieces are properly protected in the event of loss, theft, or damage.

Having an up-to-date appraisal allows your insurance provider to accurately cover your jewelry, giving you peace of mind knowing your investment is fully protected.

A jewelry appraisal is a detailed, formal document prepared by a professional that provides a comprehensive description of your piece along with its replacement value for insurance purposes. Appraisals are typically more in-depth and may be required by insurance companies.

A jewelry replacement estimate, on the other hand, is a simplified document that provides an approximate cost to replace an item with something of similar kind and quality. It is often used for quick reference but does not include the same level of detail as a full appraisal. If you’re unsure which option is right for you, our team is happy to guide you based on your needs.

Yes, our appraiser is a Graduate Gemologist (GIA) with many years of experience in the jewelry industry.

This advanced training and expertise ensure that every appraisal is performed with a high level of accuracy, professionalism, and attention to detail, giving you confidence in the value and documentation of your jewelry.

These policies are specifically designed for fine jewelry coverage, unlike standard homeowners insurance, which often has limited protection for high-value items. Jewelry-specific insurance typically provides more comprehensive coverage for loss, theft, damage, and even accidental loss.

Our team is happy to guide you through your options and help you choose the right coverage to properly protect your jewelry.

Yes, we offer complimentary jewelry cleaning and inspection at our Aiken, SC showroom.

Regular cleanings help restore your jewelry’s brilliance, while professional inspections allow us to check for loose stones, worn prongs, or other potential issues—helping prevent costly repairs down the line.

We invite you to stop by anytime during business hours—no appointment necessary.

Policies

We offer a two-year warranty on most jewelry and watch brands, providing added confidence in your purchase.

For select luxury timepieces, including Rolex and Tudor, we offer an extended five-year warranty, reflecting the exceptional quality and craftsmanship of these brands.

If you have questions about warranty coverage for a specific item, our team is happy to assist you.

Yes, we provide complimentary jewelry appraisals for new purchases to ensure your pieces are properly documented for insurance purposes.

This allows you to confidently protect your investment with accurate, up-to-date information on your jewelry’s value.

If you have any questions about your appraisal or need additional documentation, our team is happy to assist.

At Floyd & Green Jewelers, we want you to feel confident in every purchase. Items may be returned or exchanged within 30 days of purchase when accompanied by the original sales receipt.

All merchandise must be unworn, in original condition, and presented in its original packaging.

Please note that special orders, completed layaways, resized or modified pieces, and custom designs are final sale and not eligible for return or exchange.

For gifts, we are pleased to offer a merchandise credit. Gift certificates are not redeemable for cash.

If you have any questions, our team is always here to assist and ensure a seamless experience.

Yes, eligible returns will receive a full refund, provided the item is in original, unworn condition and includes all original packaging, along with the sales receipt.

Our goal is to ensure your complete satisfaction while maintaining the highest standards for quality and presentation.

Refunds are processed promptly by our team once your return is completed.

Depending on your bank or credit card provider, it typically takes 3–5 business days for the refund to appear in your account.

If you have any questions about your refund status, our team is happy to assist.

We are pleased to offer complimentary shipping on all online orders for your convenience.

Orders between $250 and $1,000 qualify for free standard shipping, while orders over $1,000 receive complimentary 2-day shipping.

All orders are carefully packaged to ensure your jewelry arrives safely and securely.

Yes, we offer in-store pickup for your convenience.

If you prefer curbside pickup, please contact us in advance and we will be happy to accommodate your request whenever possible.

Sizing and Fitting

Planning a surprise proposal? We’re here to help you get every detail just right.

To discreetly determine your partner’s ring size, you might:

  • Borrow a ring they already wear on the correct finger and bring it to us
  • Ask a trusted friend or family member for insight
  • Take a photo or trace of a ring for our team to evaluate
  • Make a subtle comparison by trying the ring on your own finger

If you’re still unsure, don’t worry—our experienced team can guide you to a confident estimate. We also offer professional resizing to ensure the perfect fit after your proposal.

For personalized assistance, we invite you to visit our showroom or contact us—discretion guaranteed.

For the most accurate fit, we recommend visiting our showroom to have your finger professionally sized.

Our team uses precise ring sizing tools to ensure your ring fits comfortably and securely. Proper sizing is especially important for long-term wear and overall comfort.

We invite you to stop by during business hours—no appointment necessary—and we’ll be happy to assist you.

When choosing a ring, understanding the difference between comfort fit and regular fit can make a noticeable difference in how your ring feels every day.

A regular fit ring features a flat interior, creating a traditional profile that sits firmly against the finger. This style offers a classic look and a precise fit, often preferred for slimmer bands or those who like a more structured feel.

A comfort fit ring, by contrast, is crafted with a gently rounded interior. This subtle design enhancement allows the ring to glide on effortlessly and rest more naturally on the finger. The result is a smoother, more luxurious wearing experience—especially ideal for wider bands or everyday wear.

Because of this ergonomic design, comfort fit rings tend to feel slightly more spacious than standard fit rings, even in the same size.

Why it matters:

If you plan to wear your ring daily—such as a wedding band—a comfort fit design offers enhanced ease, flexibility, and long-term comfort without compromising style.

If your ring doesn’t fit properly, we recommend visiting our showroom for a professional ring sizing in Aiken, SC.

Our experienced team will carefully measure your finger and assess your ring to determine the best solution. Depending on the style and design, we can often resize your ring in-store or assist with ordering a new ring in the correct size.

Proper ring sizing is essential for both comfort and security, and we’re here to ensure your ring fits perfectly. We invite you to stop by during business hours—no appointment necessary.

Yes, we offer watch sizing in Aiken, SC for most timepieces.

If you purchased your watch from us, sizing is complimentary. For watches purchased elsewhere, we are happy to adjust the fit for a small fee of $10.

Our team will ensure your watch fits comfortably and securely for everyday wear.

Jewelry and Metals

At Floyd & Green Jewelers in Aiken, SC, we offer a curated selection of high-quality metals, each with unique characteristics in durability, appearance, and value.

Gold (14K, 18K):
Gold is one of the most popular choices for fine jewelry. The difference between 14K and 18K gold comes down to purity:

14K gold offers an ideal balance of strength and rich color, making it a customer favorite for everyday wear

18K gold has a higher gold content, giving it a deeper, more luxurious color, but is slightly softer

Platinum:
Platinum is a premium metal known for its strength, durability, and naturally white color. It is heavier than gold and ideal for long-term wear, especially for engagement rings and wedding bands.

Sterling Silver:
Sterling silver is a classic and affordable option with a bright white finish. It’s perfect for fashion jewelry but may require more maintenance over time.

Alternative Metals (Tungsten, Tantalum, and more):
Alternative metals are valued for their modern look, durability, and scratch resistance. Metals like tungsten and tantalum are especially popular for men’s wedding bands due to their strength and unique appearance.

Choosing the right metal depends on your lifestyle, style preferences, and budget. Our team is happy to guide you in selecting the perfect option.

The best metal for your jewelry depends on the type of piece, how often you plan to wear it, and your lifestyle.

For example, everyday pieces like engagement rings and wedding bands often benefit from durable metals such as platinum or 14K gold, while fashion pieces like pendants or necklaces may offer more flexibility in metal choice.

Each metal—whether gold, platinum, sterling silver, or alternative metals—has its own advantages in terms of durability, appearance, and maintenance.

Our experienced team at Floyd & Green Jewelers in Aiken, SC is here to guide you in selecting the best option for your specific needs, ensuring your jewelry is both beautiful and suited for everyday wear.

If you have old or unused jewelry, there are several great options to give it new life.

You can bring your pieces to Floyd & Green Jewelers in Aiken, SC, where we can redesign your jewelry into a custom piece that reflects your current style while preserving its sentimental value.

If you prefer, you can also sell your jewelry, and we offer competitive payouts in cash or store credit.

Our team is happy to evaluate your items and guide you through the best option based on your goals.

Rhodium plating is a process used to enhance the appearance and durability of white gold jewelry. At Floyd & Green Jewelers in Aiken, SC, rhodium is applied as a thin, protective layer over white gold to give it a bright, reflective, and brilliant white finish.

This plating not only improves the look of your jewelry but also helps protect against scratches and wear. Over time, rhodium plating can naturally wear down, especially on rings that are worn daily.

We offer professional rhodium plating services in Aiken, SC to restore your jewelry’s original shine and keep it looking its best.

If your white gold piece appears dull or slightly yellow, it may be time to have it re-plated. Our team is happy to evaluate your jewelry and recommend the best care.

Silver naturally tarnishes over time when it reacts with air, moisture, and everyday products like lotions, perfumes, and sweat. This can cause the metal to appear yellow, brown, or black.

Tarnish is normal and can usually be easily cleaned or polished to restore the jewelry’s shine. Proper storage in a dry place can also help slow the process.

For the best results, we recommend bringing your jewelry to Floyd & Green Jewelers in Aiken, SC for a professional cleaning and inspection. This ensures your pieces are safely cleaned and checked for any potential issues.

If you’re unable to visit us, we offer a selection of jewelry cleaning solutions available for purchase, perfect for at-home or on-the-go care.

Proper cleaning helps maintain your jewelry’s brilliance and extends its lifespan. If you’re unsure which cleaner is right for your piece, our team is happy to guide you.

Proper jewelry care helps maintain the beauty, durability, and longevity of your pieces.

We recommend having your jewelry professionally cleaned and inspected regularly at Floyd & Green Jewelers in Aiken, SC to ensure stones are secure and settings remain in excellent condition.

At home, you can care for your jewelry by:

Removing it during activities such as exercise, swimming, or heavy lifting
Avoiding contact with harsh chemicals, lotions, and perfumes
Storing pieces separately to prevent scratching
Cleaning gently with approved jewelry cleaning solutions

With the right care and routine maintenance, your jewelry will continue to look its best for years to come. If you have any questions, our team is always here to help guide you.

At Floyd & Green Jewelers in Aiken, SC, we proudly offer a curated selection of designer and luxury jewelry brands, known for exceptional craftsmanship and timeless style.

Our collections include:
Hearts On Fire, Lagos, John Hardy, Ippolita, Marco Bicego, FOPE, Martin Flyer, A.JAFFE, Henri Daussi, and Malo.

Each brand is carefully selected to provide a range of styles—from classic elegance to modern design—ensuring you find the perfect piece for any occasion.

We invite you to visit our showroom to explore these collections in person and experience the quality and craftsmanship firsthand.

Diamonds and Gemstones

Karat (K) measures the purity of gold. For example, 24K is pure gold, while 14K or 18K gold contains other metals for durability.
Carat (ct) measures the weight of a gemstone, such as a diamond.
In short:
Karat = gold purity
Carat = gemstone weight

Yes, we can set your heirloom gemstone or diamond into a new piece of jewelry.

At Floyd & Green Jewelers in Aiken, SC, we specialize in custom jewelry design, allowing you to preserve the sentimental value of your stone while creating something beautifully updated and uniquely yours.

Our experienced team will guide you through the design and setting process to ensure your gemstone is securely set and perfectly showcased.

Yes, we are happy to work with diamonds and gemstones purchased elsewhere.

At Floyd & Green Jewelers in Aiken, SC, our experienced team can professionally set your stone into a new or existing piece of jewelry, ensuring it is secure and beautifully presented.

We recommend bringing your stone into our showroom so we can evaluate it and discuss the best setting options for your needs.

The 4 C’s are the four main factors used to evaluate the quality and value of a diamond:
Cut – How well the diamond is shaped and how it reflects light
Color – How colorless the diamond appears
Clarity – The presence of natural internal or external imperfections
Carat – The weight of the diamond
Together, these characteristics determine a diamond’s overall beauty and value.

Proper diamond care helps maintain their brilliance and ensure long-term durability.

We recommend having your diamond jewelry professionally cleaned and inspected regularly at Floyd & Green Jewelers in Aiken, SC to keep stones secure and looking their best.

At home, you can care for your diamonds by:

Cleaning them gently with a diamond-safe jewelry cleaner
Avoiding contact with lotions, oils, and harsh chemicals that can dull their sparkle
Removing diamond jewelry during activities like exercise, swimming, or heavy work
Storing pieces separately to prevent scratching other jewelry

With proper care and routine maintenance, your diamonds will continue to shine for generations. If you have any questions, our team is always here to help.

A synthetic diamond or gemstone is a stone that is created in a laboratory but has the same chemical and physical properties as a natural stone.

These stones look and perform like natural gemstones, but they are made by people rather than formed in the earth. They are often more affordable than natural gemstones while offering similar beauty and durability.

Lab-grown diamonds and gemstones offer the same visual beauty and durability as natural stones, often at a more accessible price point.

They are a great option for those looking to maximize size or quality within a budget, while still enjoying the brilliance and appearance of a traditional diamond or gemstone. Lab-grown options also appeal to customers who prefer a more modern approach to fine jewelry.

Our team at Floyd & Green Jewelers in Aiken, SC is happy to help you compare options and find the right choice for your style and priorities.

Natural diamonds and gemstones are formed over millions of years, making each one truly unique and rare. Many customers value their natural origin, timeless appeal, and long-standing tradition in fine jewelry.

Natural stones are often chosen for their significance, especially in engagement rings and heirloom pieces, where history and uniqueness add to their meaning.

At Floyd & Green Jewelers, we offer a carefully curated selection of both natural and lab-grown options, and our team is here to guide you in choosing what best fits your preferences.

A gemologist is a trained professional who studies, identifies, and evaluates gemstones. They are skilled in examining diamonds and other gems to determine their quality, authenticity, and characteristics.

Custom Design

Yes, we specialize in custom jewelry design in Aiken, SC, allowing you to create a piece that is truly one of a kind.

Whether you’re redesigning an heirloom, creating an engagement ring, or bringing a unique vision to life, our experienced team will guide you through every step of the process—from concept to completion.

We invite you to visit our showroom to begin designing a piece that reflects your personal style and story.

Our team brings many years of experience in the jewelry industry, providing expert guidance and insight throughout the design process.

In addition to our in-house knowledge, we work closely with a network of trusted designers and industry-leading vendors, allowing us to offer a high level of craftsmanship and expertise across every custom piece.

Whether you’re creating something new or redesigning an existing piece, you can feel confident knowing your jewelry is in experienced and capable hands.

Both CAD (Computer-Aided Design) and wax carving are techniques used to bring custom jewelry designs to life, each offering unique advantages.

CAD Design:
Using advanced technology, CAD creates a highly detailed 3D digital model of your piece. This allows you to preview your design, make adjustments, and ensure every detail is exactly as you envision before production begins.

Wax Carving:
A more traditional approach, wax carving involves hand-sculpting your design in wax, resulting in a more organic, artistic feel. This method is ideal for one-of-a-kind pieces with intricate, handcrafted details.

In short:
CAD: Precise, customizable, and allows for full visualization
Wax carving: Artistic, handcrafted, and uniquely detailed

At Floyd & Green Jewelers in Aiken, SC, we guide you through the entire process, selecting the best method to bring your vision to life with exceptional craftsmanship.

To begin your custom design, we invite you to visit our showroom or schedule a consultation with our team.

Yes, every custom piece we create is designed specifically for you, making it truly one of a kind.

At Floyd & Green Jewelers in Aiken, SC, we work closely with you to bring your vision to life—whether you’re starting from scratch or incorporating heirloom elements. Every detail, from the design to the final craftsmanship, is tailored to your preferences.

The result is a unique piece of jewelry that reflects your personal style and story, created exclusively for you.

We invite you to visit our showroom or schedule a consultation to begin designing your custom piece.

Yes, we want your custom piece to be exactly as you envision it.

During the design process—particularly when reviewing CAD renderings—you’ll have the opportunity to request revisions and refine the details before the piece is finalized. Most designs go through one to two rounds of revisions, ensuring the final result is both precise and personalized.

Our team at Floyd & Green Jewelers in Aiken, SC will guide you every step of the way, offering expert recommendations while making adjustments to achieve the perfect balance of beauty and craftsmanship.

We invite you to visit our showroom or schedule a consultation to begin your custom design.

Yes, we’re happy to help you create a piece that reflects your personal style.

If you’ve found a design on our website, we can often customize elements such as metal type, gemstones, or overall details to better suit your preferences.

If you’ve seen a ring elsewhere, our team can work with you to create a custom piece inspired by your ideas, while ensuring a unique design that aligns with your vision and our craftsmanship standards.

At Floyd & Green Jewelers in Aiken, SC, we specialize in transforming inspiration into one-of-a-kind custom jewelry.

We invite you to visit our showroom or schedule a consultation to begin your custom design.

Estate Jewelry and Antiques

Yes, we purchase estate jewelry in Aiken, SC and are happy to evaluate your pieces.

You are welcome to stop by anytime; however, if you have multiple items or high-value pieces, we recommend scheduling an appointment so we can review everything in detail and provide the most accurate evaluation.

We offer competitive payouts in cash or store credit, which can be applied toward any purchase or even a custom-designed piece.

Our experienced team is here to guide you through the process with professionalism and transparency.

Yes, we offer cash payments for jewelry in Aiken, SC.

Our team provides professional evaluations to determine the value of your pieces, and we offer competitive payouts based on current market conditions. You may also choose to receive store credit, which can be applied toward any purchase or custom jewelry design.

We invite you to visit our showroom for a confidential, no-obligation evaluation.

Yes, we offer cash payments for gold in Aiken, SC.

We provide two options depending on your items:

Scrap gold value, based on current market prices
Or, if your pieces are suitable for resale, our buyer may evaluate them individually and offer a price for estate or showcase purchase

Pricing for estate pieces depends on current demand and our existing inventory, allowing us to offer the most competitive value when possible.

We invite you to visit Floyd & Green Jewelers for a professional, no-obligation evaluation.

No appointment is required—you are welcome to visit us anytime during business hours.

However, we recommend scheduling an appointment, especially if you have multiple items or higher-value pieces, so our team can provide a more detailed and personalized evaluation.

At Floyd & Green Jewelers in Aiken, SC, we are committed to offering a professional, transparent, and convenient selling experience.

Yes, we offer a carefully curated selection of estate and vintage jewelry in Aiken, SC, featuring unique, one-of-a-kind pieces.

Our estate collection is constantly changing and highly sought after, so if you find something you love, we recommend securing it promptly—many pieces are truly irreplaceable once sold.

Our selection often includes vintage Cartier, Tiffany & Co., David Yurman, as well as distinctive designs from various eras, each with its own character and history.

We invite you to visit our showroom to explore our estate collection in person, or browse available pieces on our website.

Estate jewelry refers to previously owned jewelry, regardless of its age. These pieces may come from private collections, estates, or resale markets and often include unique, vintage, or one-of-a-kind designs.

Order Information

If your order has just been placed, please contact us as soon as possible and we will do our best to void the transaction before it is processed.

If the order has already been processed, we will assist you with a refund in accordance with our return policy.

For assistance, please contact us at [email protected] or call our store, and our team will be happy to help.

When your order status shows “In Process,” it means our team is currently preparing your item for shipping or in-store pickup.

This includes carefully locating, inspecting, and packaging your jewelry to ensure it meets our quality standards before it reaches you.

If you have any questions about your order, please feel free to contact us—we’re happy to assist.

Once your order has shipped, you will receive an email confirmation with your tracking number.

This allows you to easily track your package and stay updated on its delivery status. If you have any questions, our team is always happy to assist.

Delivery times depend on the shipping method selected at checkout. Most orders arrive within 1–5 business days after shipment.

You will receive a tracking number once your order ships, allowing you to monitor its progress and estimated delivery date.

If you have any questions about your shipment, our team is happy to assist.

Once an order has been submitted, changes cannot be made directly.

If you need to make a correction, please contact us as soon as possible. We can assist with canceling the original order (if it has not yet been processed) so you can place a new one with the correct details.

Please email us at [email protected], and our team will be happy to help.

If you did not receive a confirmation email, it may be due to an incorrect email address entered at checkout or the email may have been filtered into your spam or junk folder.

If you’re still unable to locate it, please contact us at [email protected], and we will be happy to verify your information and resend your confirmation email.

If you notice an issue with your order, please contact us as soon as possible so we can assist you.

Email us at [email protected], and our team will review your order and help resolve any concerns quickly.

We’re here to ensure everything is correct and that your experience is seamless.

Once your order has been shipped and picked up by the carrier, delivery is handled by the shipping provider. Delays can occasionally occur due to weather, carrier volume, or other unforeseen circumstances beyond our control.

If your package appears delayed, please contact us and we will be happy to reach out to the carrier and gather additional information on your behalf.

We’re here to help ensure your order arrives as smoothly as possible.

Our Website

A wishlist is a personalized collection of jewelry and favorite items you can save for future purchases. It allows you to easily keep track of pieces you love, whether you're planning ahead or waiting for the perfect moment.

Creating a wishlist also makes gift-giving simple, as you can share your selections with family and friends for birthdays, anniversaries, or special occasions.

At Floyd & Green Jewelers in Aiken, SC, your wishlist helps you organize and revisit your favorite fine jewelry and luxury pieces anytime.

Create an account to start your wishlist today and save the pieces you love for later.

Creating a wishlist is quick and easy. Simply create an account on our website, and when you find a piece you love, click the heart icon to add it to your wishlist.

Your wishlist allows you to save your favorite fine jewelry pieces for future purchases or to share with friends and family for special occasions.

At Floyd & Green Jewelers in Aiken, SC, your wishlist makes it easy to keep track of the pieces you love.

Yes, sharing your wishlist is simple. Click the heart icon in the top right corner of the website to view your wishlist, then select the “Share Your Wishlist with Friends” option.

From there, complete the form and click send to share your favorite pieces with ease.

Sharing your wishlist is a great way to help friends and family choose the perfect jewelry gift for any occasion.

You can do this when subscribing to our newletter or when you are checking out.

Creating a free account on our website gives you convenient access to your personalized shopping experience.

With an account, you can easily save and revisit your favorite jewelry pieces in your wishlist, making it simple to plan future purchases or share gift ideas.

You’ll also receive exclusive offers and updates via email, including special promotions, discounts, and invitations to in-store events at Floyd & Green Jewelers in Aiken, SC.

Create your free account today to stay connected and enjoy a more personalized shopping experience.

For our full Terms and Conditions, please vist our Terms and Conditions Policy page.

For our privacy policy information, please visit our Privacy Policy page.

Signing up is easy—simply click the “Subscribe Now” button located at the bottom of our homepage.

By joining our newsletter, you’ll receive exclusive updates, special offers, and invitations to in-store events from Floyd & Green Jewelers in Aiken, SC.

Stay connected and be the first to discover new arrivals and promotions.

You can unsubscribe at any time by clicking the “unsubscribe” link located at the bottom of any email you receive from us.

If you need additional assistance, you may also contact us at [email protected], and we’ll be happy to help.

You can easily search for products by using the search bar located at the top right of our homepage. Simply enter keywords such as the type of jewelry, brand, or style you’re looking for, and relevant results will appear.

This makes it quick and convenient to find the perfect fine jewelry piece on our website.

Yes, we offer gift certificates available both online and in-store for your convenience.

A gift certificate from Floyd & Green Jewelers in Aiken, SC is the perfect way to let someone special choose the piece they truly love—ideal for birthdays, anniversaries, and special occasions.

Yes, gift certificates can be used for online purchases.

To apply your gift certificate, please email [email protected], and our team will assist you in getting it approved for use on your order.

If you need additional assistance, our team is here to help.

Please email us at [email protected], and we’ll be happy to answer your questions, provide guidance, or assist you with your purchase.

We’re committed to making your experience with Floyd & Green Jewelers in Aiken, SC as seamless and enjoyable as possible.

Payment Options

We accept a variety of payment options for your convenience, including credit cards, cash, and ACH payments.

If you have any questions about payment options or need assistance with your purchase, our team is happy to help.

Yes, we offer jewelry financing options through a trusted third-party provider.

Financing is available upon approval, allowing you to make your purchase more manageable while still selecting the piece you love.

Our team is happy to guide you through the application process and answer any questions you may have.

We offer flexible jewelry financing options, including interest-free plans starting at 6 months for qualified customers.

These options make it easier to invest in the piece you love while spreading payments over time. Financing is available through a trusted third-party provider and is subject to approval.

Our team is happy to help you explore the best option for your needs and guide you through the process.

Yes, we offer online jewelry financing through Affirm for your convenience.

Affirm allows you to split your purchase into manageable monthly payments, making it easier to shop for the pieces you love directly on our website.

Financing options are available at checkout and are subject to approval.

Careers

At Floyd & Green Jewelers in Aiken, SC, we offer a variety of career opportunities within the jewelry industry, including clerical, sales, jeweler, and assistant positions.

Whether you’re interested in customer service, craftsmanship, or supporting operations, our team provides opportunities to grow in a professional and collaborative environment.

For current openings or to learn more, we invite you to contact us or visit our showroom.

No, certifications are not required to join our team.

At Floyd & Green Jewelers in Aiken, SC, we value experience, a willingness to learn, and a passion for customer service and fine jewelry. Our team provides guidance and training to help you grow within your role.

You can apply by dropping off your resume in person at our showroom or by emailing it to [email protected]

We look forward to learning more about you and your interest in joining our team.

Charitable Donations

Yes, Floyd & Green Jewelers in Aiken, SC is proud to partner with charitable organizations.

At Floyd & Green, giving back to our community remains a top priority and an underlying motivation in everything we do. Since 1992, supporting the causes that matter to our neighbors has been a fundamental part of our mission.

We aim to fulfill as many requests as possible each year, and while we receive many, we carefully review each one to ensure that we contribute in a meaningful and respectful way.

If you are planning an upcoming fundraiser or charity initiative in need of support, we invite you to submit a request. Click below to download the request form, complete it, and submit in person at Floyd & Green. To allow for careful consideration, please submit your request at least four weeks prior to the date needed.

Yes, we have a donation form available on our Donation and Sponsorships Request page.

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